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TailoredSpace In Growth Mode

A TailoredSpace entry. (Chad Mellon/Mellon Studio)

While faith in the coworking model has been challenged recently, office space rental company TailoredSpace is confident about its continued demand. In fact, the company plans to nearly double its portfolio by the end of the year with new locations including in Santa Clarita and Laguna Niguel. 

“We take a highly disciplined approach to growth,” Drew Sanden, chief executive and co-founder of TailoredSpace, said. “There are certain key factors that we look for in potential expansion sites. Laguna Niguel and Santa Clarita definitely check the boxes for higher per capita income, easy freeway access, strong retail and visibility.”

With the rise of hybrid work and flexible accommodations, West Covina-based TailoredSpace promotes coworking and communal spaces for fixed-price monthly fees – members can rent a desk starting at $225 a month or a fully furnished private office starting at $650 a month.

The new, 20,000-square-foot Santa Clarita location, which will be located at 2761 Lincoln Place in Vista Canyon, is set to open in August. The office fronts the 14 Freeway, adjacent to the brand-new Vista Canyon Metrolink Station.

Coworking strengths

Although the market for coworking has shrunk, averaging 5.6 million square feet at the end of 2019 versus 3.6 million square feet today, according to Jones Lang LaSalle Inc., experts believe the model is still a viable option for businesses.

Drew Sanden, co-founder and CEO of TailoredSpace. (Sanden Jenn Castro/Nova Media House)

“I think the state of the office market and office needs is still heavily dictated by employees versus employers,” said Jackie Benavidez, a vice president and office broker at CBRE Group Inc. “I think employees are focused on the experiential officing model and I think coworking options meet many of those needs.”

Benavidez noted that some of these benefits include having collaborative areas paired with private options, drinks on tap and feeling a sense of community.

“And I think you’re able to achieve a lot more flexibility as an employer especially when you have a lot of the workforce still working in these hybrid models,” Benavidez said. “I think it’s really helpful to be able to dictate on a month-to-month basis what your capacity needs will be and what that headcount looks like so you’re not paying for parking spaces when you don’t have employees coming in.”

While the company made its debut in 2019, making it still relatively young, it attributes its expansion plan to the success of its existing locations.

Last year, TailoredSpace and its smaller sister brand SimplerSpace, which targets landlords needing to fill vacant space, added a total of three new campuses and grew its combined square footage by more than 58%, underscoring the demand for unconventional office options, according to TailoredSpace.

Unique model

And while doubts have been raised regarding the strength of the coworking model, specifically following the demise of coworking company WeWork Inc. which struggled with costly leases and underperformance as a result of cancellations of agreements from corporate clients, TailoredSpace has a different approach.

Unlike other coworking companies which rely on the traditional model – in which coworking operators sign a long-term lease and attempt to arbitrage their lease with revenue from coworking – TailoredSpace does not sign formal lease contracts.

Instead, it signs long-term management agreements, essentially acting as the property manager or service provider of a given space. While the company takes on operations, the landlord assumes all standard responsibilities – including handling the upfront costs of tenant improvements and accessories such as furniture, fixtures and equipment.

In return, TailoredSpace creates a passive structure for the landlord – overseeing things like the design of the space, construction oversight, advertising and marketing, staffing, billing and accounting, site management and member relationships – and is awarded with a monthly management fee based on the performance of the space.

“Our goal with shifting from leases to management agreements is to align the ownership’s interests with ours,” Sanden said.

 “Historically, if a coworking operator signs a lease with a landlord, they’ve set up in an adversarial position with the landlord because they’re trying to get the lowest possible lease rate so that they can arbitrage that with the revenue generated from their coworking operations,” he added. “With our management agreements, TailoredSpace’s compensation is based entirely on the site’s performance. The higher the site’s occupancy, the more money the landlord and TailoredSpace make.”

Other coworking companies have adopted this model too, including Switzerland-based International Workplace Group and New York-based Industrious and Convene which have signed management contracts.

TailoredSpace is targeting suburban work environments rather than dense urban centers– stemming from the post-pandemic trend of employees wanting to live closer to work.

“These core markets, I think a lot of them, especially in Southern California, are potentially oversaturated,” Sanden said. “But when you go into the secondary markets and the suburban markets, I think that’s where you’re seeing a lot of the opportunity for growth because there is a lot of pent-up demand. And so that’s where we see the opportunity.”

A TailoredSpace office. (Chad Mellon/Mellon Studio)

Proximity

About 80% of its members live within a 5-mile radius of a TailoredSpace location, all of which reside in areas with high per capita income, convenient freeway access and retail options in easy walking distance, according to TailoredSpace.

“Within the suburban markets, the further away you get form urban cores, the fewer coworking operations exist,” Marin Turney, an executive vice president and office leasing expert at JLL, said. “In the markets where TailoredSpace has expansion plans, there may be fewer players and fewer competitors from them from a coworking perspective. I think, depending on exactly how they execute, that could work in their favor.”

California expansion

Currently, TailoredSpace has 10 locations found in West Covina, Brea, Carlsbad, Chino Hills, Corona, Rancho Cucamonga, Riverside and San Juan Capistrano – many of which are second generation office spaces.

The latest one in San Juan Capistrano sits at 14,000 square feet, an average size for a TailoredSpace location and, earlier this month, the company announced plans to open eight new locations by the end of 2024.

Although none of the firm’s current locations are former WeWork offices, Sanden noted that TailoredSpace is “in discussions on one or two in Southern California right now.”

And while the company hopes to one day expand out of California, its cautious approach means taking each growth opportunity one step at a time.

“For us, it’s important not to overextend our time and ourselves in this,” Sanden said. “We’re really trying to build in our backyard and then grow out from there. We’ve had some other opportunities in other markets, and we’re definitely exploring them, and I think we will eventually get outside of California, but I think the next logical step for us is to continue to grow inside of California before we start expanding outside.”

Growing Pains

Franchising is attractive to many entrepreneurs. And for good reason. In exhange for a capital investment, a franchisee gets a proven product or service, usually an exclusive territory and perhaps some marketing and advertising support. Those who work hard and smart often grow their little enterprise into a big chain. But not all is bright in the world of franchising: Wage hikes and labor shortages are giving some players second thoughts about its future. This special report looks at some of the sector’s pressing issues.

Whither Franchising?
“Franchising is Hands-On”

2024 Economic Trends Panelists: Jim Kruse

Jim Kruse
President of Brokerage
for Greater Los Angeles
Kidder Mathews

Jim Kruse is President of Brokerage for Greater Los Angeles for Kidder Mathews. Jim is a well-respected industry authority with over 35 years of commercial real estate expertise in Southern California, whose expertise and insights are highly regarded. When it comes to industry knowledge, he is a compelling, insightful, and sought-after speaker.

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Up, Up and Away!

Orders are up. Supply chain problems are solved. And the aerospace industry is the Valley area is booming. Well, for one company, the focus is on not booming at all.

A fast-flying airplane that will muffle the usual ear-hurting sonic booms is scheduled to be unveiled on Jan. 12 at Lockheed Martin Corp.’s Skunk Works plant in Palmdale. Sonic booms will be reduced to about the same noise as a car door slamming shut. The aircraft’s main use may be in the commercial airline industry.

That’s just one of the projects and companies profiled in this special report about the aerospace industry in the Valley area.

Other examples: Northrop Grumman in Palmdale is building a drone for use by the Australian military on the same production line it is using to construct the B-21 Raider, the sixth-generation stealth bomber for the U.S. Air Force. Both aircraft had maiden flights over Palmdale in November.

And the Aerojet Rocketdyne plant in Chatsworth is busy repurposing rocket engines – the same type that sent man to the moon – to be used aboard Artemis II, the NASA mission that will take humans around the moon in the next year or two.

Some companies are using their aerospace technology to explore nonaerospace uses. Sage Cheshire Aerospace Inc. in Lancaster, for example, is working on developing an underwater aqueduct that would carry fresh water from the Columbia River to Southern California.

Art Thompson, the company’s chief executive, said such a system could provide 100% of what Los Angeles needs and even help deliver water to California’s central valley, “which would solve a lot of problems they are having with the farmers.”

Ventura Buys Building for Fire Agency

Sold: 2400 Conejo Spectrum in Thousand Oaks.

Ventura County has purchased a vacant 99,000-square-foot commercial office building located in Thousand Oaks, which it plans to use as its fire department administrative headquarters. Newmark Group Inc. arranged the sale.

The county acquired the low-rise building, known as 2400 Conejo Spectrum, from an undisclosed seller. The purchase price was $14.9 million.

“The sale of 2400 Conejo Spectrum to the County of Ventura Fire Department exemplifies a growing trend of owner-users capitalizing on pricing dislocation in the market,” Laura Stumm, a vice chair with Newmark, said.

Stumm represented the seller along with Newmark’s Kevin Shannon, co-head of U.S. Capital Markets, and fellow vice chairmen Ken White, Rob Hannan and Michael Moll.

“The Ventura County Fire Department is an ideal user for this asset, which has historically served as a headquarters corporate address,” Stumm said.

Built in 2001, 2400 Conejo Spectrum boasts high ceilings and has ample parking. The property was initially developed as a two-building office campus along with 2380 Conejo Spectrum, which is being retained by the seller.

The Conejo Valley submarket, which, according to Newmark data, maintains a low industrial vacancy rate of 2%, is an innovation node that caters to life science, flex and light-industrial users.

Currently, the Ventura County Fire Department has corporate headquarters in Camarillo, located on the Camarillo Airport grounds. The fire district’s administration, emergency services, fiscal services, fire prevention and planning and technology bureaus all work out of its headquarters.

All agencies will be relocating to the Thousand Oaks space soon.

Multifamily Assets Sell for a Combined $171M

Property: The Retreat at Thousand Oaks contains 146 units.

Two multifamily complexes – Los Robles Apartments, a 253-unit asset built in 1972, and The Retreat at Thousand Oaks, a 146-unit property constructed in 1966 – recently traded hands in Thousand Oaks for a combined $171 million.

Institutional Property Advisors, a division of Calabasas-based Marcus & Millichap, brokered the Ventura Country multifamily portfolio sale. Agents Kevin Green, Joseph Grabiec and Gregory Harris represented the seller, Decron Properties, and procured the buyer, FPA Multifamily, which acquired the two properties on behalf of a company fund.

“In the last 30 years, only 476 units and only two projects with more than 50 units have been delivered in Thousand Oaks,” Grabiec said. “Los Robles Apartments and The Retreat at Thousand Oaks received $19 million in capital improvements over the last eight years to make them premier luxury multifamily communities.”

The two properties, located 1 mile apart from one another, represent 11% of the total market-rate housing stock in Thousand Oaks.

“Thousand Oaks has some of the best public schools in Southern California, a 3.3% unemployment rate, average annual household income of over $160,000 and a well-educated workforce, all of which translates to strong demand for multifamily housing,” Green said.

Sold: Los Robles Apartments.

Los Robles Apartments is the second-largest multifamily asset in Thousand Oaks. The 32-building property has a mix of studio, one- and two-bedroom units which average 882 square feet in size.

The Retreat at Thousand Oaks is a 28-building asset within a low-density neighborhood setting. The complex has a mix of one- and two-bedroom apartments, plus three-bedroom townhomes and four-bedroom flats. The average unit size is 1,260 square feet.

“Apartment investors continue to be drawn to investment opportunities that IPA presents in Southern California and other West Coast locations by vacancy rates that are well below the national norm, record cost premiums to buy a home versus rent housing, and construction volumed lower than most other locations,” said John Sebree, a senior vice president and national director of the multifamily housing division for Marcus & Millichap.

Aerojet Sale Closes

Team: Aerojet Rocketdyne technicians work on a rocket engine at the company’s facility in Chatsworth.

The biggest news for Aerojet Rocketdyne in the last six months happened at the end of July.

That was when L3Harris Technologies Inc. announced it had closed on its acquisition of the storied company.

Still based in El Segundo, with significant operations in Chatsworth in the San Fernando Valley, Aerojet Rocketdyne has been fully absorbed by its new owner.

The acquisition diversifies the L3Harris portfolio, adding considerable long-cycle backlog and broad expertise that enables opportunities in missile defense systems, hypersonics and advanced rocket engines, among other areas. 

The firm will be known as Aerojet Rocketdyne, an L3Harris Technologies company. 

Christopher E. Kubasik, chief executive of L3Harris, said that he was thrilled to welcome the 5,000 employees of Aerojet to the L3Harris team.

“With national security at the forefront, we’re combining our resources and expertise with Aerojet Rocketdyne’s propulsion and energetics capabilities to ensure that the Department of Defense and civil space customers can address critical mission needs globally,” Kubasik said in a statement.

The company also announced that Ross Niebergall will serve as president of the Aerojet segment at L3Harris. 

“Our customers demand a competitive environment that produces innovative, agile solutions,” Niebergall said. “We will expand on the strong Aerojet Rocketdyne heritage to enhance production and deliver on those expectations.”

That heritage includes making engines for the Saturn V rocket that took man to the moon in late 1960s to early 1970s, as well as the main engines for the Space Shuttle.

In fact, some shuttle main engines, also known as the RS-25, are being repurposed in Chatsworth to be used aboard Artemis II, the NASA mission that will take humans around the moon in the next year or two.

The Valley factory is also producing new RS-25 engines for subsequent Artemis missions to the moon.

During each launch of the Space Launch System, NASA’s heavy lift rocket, four RS-25 engines will generate more than 2 million pounds of combined thrust as they burn for just over eight minutes and consume more than 90,000 gallons of propellant, Aerojet said.

With its use of liquid hydrogen and liquid oxygen, the only exhaust coming from the RS-25 engines is clean, superheated water vapor (or steam) with zero carbon emissions.

RS-25 program director Doug Bradley said that it was a privilege to be part of the Aerojet team designing, manufacturing, assembling and testing the rocket engines.

“Watching the first SLS launch during the Artemis I mission (in November 2022), with the help of our powerful RS-25 engines, took my breath away,” Bradley said. “We are truly at the dawn of a new era of human deep-space exploration.”

The company also contributed the main engine and auxiliary engines for the Orion service module used on Artemis, as well as thrusters used on the crew module.

172,000 SF: Retail Center Trades Hands

Hub: Converted Sears building has tenants including Nordstrom Rack and DSW.

Calabasas-based NewMark Merrill Cos. Inc. has acquired a 172,000-square-foot retail shopping center in Thousand Oaks.

NewMark Merrill purchased the asset, which it renamed The Collection at Janss Marketplace, from Seritage Retail Group. It is adjacent to Janss Marketplace, a 458,000-square-foot shopping center that Newmark Merrill also owns.

The company is now responsible for the oversight of the combined 630,000-square-foot regional center. The price of the deal was not disclosed.

“We have been involved in the Thousand Oaks community for over 20 years, since our initial acquisition of Janss Marketplace,” Sandy Sigal, president and chief executive of NewMark Merrill, said in a statement.

“Rarely do you get the opportunity to be involved with a project adjoining not one, but two regional shopping centers and surrounded by both a substantial day and nighttime population,” Sigal said.

The Collection was originally built as a Sears department store, which was later converted into a multiple-tenant retail building. At the time of NewMark’s purchase, the shopping center was 60% leased to tenants including Dave & Buster’s, DSW and Nordstrom Rack. The property shares parking and access points with the adjoining property, including a newly remodeled Regal Cinema theater and Gold’s Gym.

“This acquisition is a very exciting addition to our efforts in Thousand Oaks,” Sigal said. “With the proposed development of a 216-room hotel at Janss, and the proposed designation of the entire Janss Marketplace site to allow mixed-use development, we believe The Collection at Janss will be a dynamic destination for the community.”

Alternative Lending

Leader: Tamara Gurney, president and chief executive of Mission Valley Bank, in her Sun Valley office. (Photo by David Sprague)

Mission Valley Bank saw its profits double over the first nine months of last year, thanks in part to something unusual: its accounts receivable financing product – a lending approach that may look like factoring but one that bank executives say is, in fact, substantially different.

The Sun Valley-based bank’s total assets were $588 million as of Sept. 30, up more than 6% from the end of 2022. And through the first nine months of 2023, Mission Valley reported a net income of $7.6 million, a notable increase over the $3.7 million reported during the same period in the previous year.

Mission Valley Bank’s president and chief executive, Tamara Gurney, said a sizeable amount of that growth – approximately $1.8 million of the net income – can be attributed to its accounts receivable financing, which the bank first launched more than a decade ago during the Great Recession but didn’t really have any substantial success with until recently.        

“We fund on invoices for sale,” explained Heidi DeMattos, the bank’s senior vice president and manager of accounts receivable lending. “With a product like this, Mission Valley Bank says, ‘We will take your invoice, and we will fund you around 90% of it on day one.’ Then the customer pays that invoice off, and so it’s a self-liquidating line of credit. … It just bridges the gap between a sale and collection for the business.”

That product description may sound familiar for those who already know something about factors – financial firms that agree to pay companies the value of an invoice upfront minus a fee. Trucking businesses, manufacturing companies and health care providers sometimes turn to factors to get cash quickly to cover immediate needs such as payroll, equipment costs or material expenses.

Most banks, of course, make collateral-based loans. In that arrangement, a borrower agrees to pay back a loan with interest and in turn pledges an asset such as real estate or something else of value that the lender can seize if the loan isn’t repaid. Factoring does not require the borrower to put up collateral, but the borrower agrees to give up part of the future income from an invoice in return for cash today. Factoring is a relatively rare offering for most commercial banks, in part because it often requires specialized expertise and talent that can not only be expensive but hard to find.

Not exactly factoring

DeMattos was quick to note, however, that while Mission Valley Bank’s accounts receivable financing product may share some similarities with factoring, what her financial institution is offering customers is really different. And much of that, DeMattos said,

stems from the bank’s focus on building a partnership with its clients.

“Traditionally, all factoring companies really care about is the invoice that they bought,” DeMattos said. “As a local community bank, we want the business we work with to do well, so we don’t do certain things that factoring companies do.”

For example, Mission Valley Bank doesn’t put its accounts receivable financing clients in long-term contracts; neither does it require a monthly minimum amount to participate. And while the bank does, of course, charge a fee, DeMattos said those costs are made clear upfront and don’t feature hidden charges. She also said Mission Valley won’t ever reach out to a borrower’s customers in an effort to collect on an invoice.

“We value the customer’s relationships,” she explained. “And they maintain that control of their relationships with their clients.”

Nadhem Boudoukhane, the chief executive of Beverly Hills-based Carthage LLC, which provides such products as olive oil, candles, linens and wooden utensils manufactured overseas to U.S. retailers including Trader Joe’s, T.J. Maxx and Marshalls, started working with Mission Valley and taking advantage of its financial accounts receivable financing product in June. 

“We’ve done close to $9 million with them already in pure financing, and we have about $6 million lined (up),” Boudoukhane said. “It’s the only bank that offers this so far. I’ve never had any experience with any other bank that offers this service.” 

Boudoukhane also said his business has grown by roughly 20% over the past six months, thanks in part to the new partnership with Mission Valley Bank.

“They’re just much more lean and understanding versus regular banks,” he explained. “They maneuver with you to understand your business in a better way, and they see how they can find solutions to help you grow the business – unlike other banks, where all they care about is collateral.”

Expertise critical

Leader: Tamara Gurney, president and chief executive of Mission Valley Bank, in her Sun Valley office. (Photo by David Sprague)

DeMattos joined Mission Valley in April of 2022, but began working with the bank in 2017 while she was employed at Missouri-based financial technology company Jack Henry; she was a specialist on that company’s BusinessManager software platform.

Mission Valley Bank purchased a licensing agreement from Jack Henry for that BusinessManager software to power its accounts receivable financing product, but Gurney said it wasn’t really until Mission Valley Bank hired DeMattos that it began to see a meaningful impact.

“It was fairly flat for many years until we came across Heidi,” Gurney recalled. “It’s a product where you have to have an expert. … You can’t just open the doors and start making these loans and expect it to be a success or to be a robust part of your overall revenue stream. You have to have someone like Heidi to come in that really makes this work. It’s a specialized product that requires that kind of expertise.”

According to DeMattos, Mission Valley Bank’s accounts receivable financing portfolio had a commitment of $4.5 million when she came onboard in April of 2022.

“Today, we have a commitment amount of $57.5 million through this product,” she said. “And year to date just this year (2023), we have funded over $180 million into businesses – the vast majority of which are in the San Fernando Valley.”

Gurney noted, meanwhile, the bank’s Small Business Administration loan business has long been a leading revenue generator for the bank; through October of 2023, SBA generated $6.5 million.

“Heidi’s team has surpassed $2 million this year through October,” Gurney said. “So, it’s well on its way to becoming a very significant piece of our bottom-line income.”

Gurney added that she is particularly proud of how the bank’s accounts receivable financing product has helped the institution better accomplish some of its earliest goals.

“There’s been stress in the economy, and we know that small-business owners – with high interest rates now – are struggling with cash flow,” she explained, noting that the lending helps local businesses pay employees and then flows out in turn to other regional companies.

“The tentacles from this are really supporting the financial well-being of our community, and that’s what we exist for,” Gurney said. “This is a really important element of what we are committed to doing now and going forward.”

Sada Systems, Under New Owner, to Stay in NoHo

Winner: Sada’s team accepts the award for Google Cloud Partner of the Year at the Google Cloud Next 2023 conference in San Francisco.

Cloud services provider Sada Systems Inc. has been acquired by Insight Enterprises Inc. in a $410 million deal. Sada, which is based in North Hollywood, was previously owned by technology company Verse Holdco Inc. The deal closed at the beginning of November; Sada’s 850 employees will join Insight’s team.

Sada is one of the largest global Google Cloud Platform partners and works with companies including AccuWeather Inc. and Evite to provide services including security, cloud migration, data analytics, location intelligence, machine learning and application development.

Sada is the No. 8 firm on the Business Journal’s Largest Private Companies list and posted $1.03 billion in revenue and about $251 million in gross sales in 2022.

“We bring to Insight both a strong technical and service reputation within the Google Cloud ecosystem and deep expertise in the Google Cloud portfolio of solutions,” Sada Chief Executive Tony Safoian said in a statement. “Insight’s resources, global client base and broad technology partnerships will allow us to expand faster into new markets and bring the power of Google Cloud to even more clients.”

Sada, which also operates offices in the United Kingdom, Armenia and India, will remain headquartered in North Hollywood. The company will operate as a separate entity under Insight with Safoian at its helm, but will now do business as Sada, An Insight Company.

In a letter to investors, Insight said that the acquisition would help the company increase its cloud and digital services profits, better serve customers and increase its service-delivery capabilities, particularly in India. Insight, which reported $10.4 billion in net sales in 2022, said it expects Sada will add between $50 and $60 million to Insight’s earnings before interest, taxes, depreciation and amortization this year.

“Sada’s partnership with Google Cloud will enhance our ability to serve clients who operate across multiple clouds and accelerate adoption of widely sought-after technologies like generative artificial intelligence,” Dee Burger, president of Insight North America, said in a statement. “With this acquisition, we are taking a significant step forward to becoming the leading Solutions Integrator, focused on the most critical segments of market growth – cloud, data, AI, cybersecurity and edge.”